support

“Get the maximum out of your Simodont”

We understand that with any advanced technology it is great if someone is available to help you out with questions or to guide you every now and then.
From training and webinars to software updates, and from on- and off-site technical support to maintenance, our specialists and distributors around the world provide support.

For all our users we are only an email or phone call away and we will contact you within one business day.

To optimize Simodont’s capabilities and availability we also provide different types of support plans*, such as:

  • Software Update Plan, covering software updates (installed via internet by our specialists), remote software support and access.
  • Preventive Maintenance Plan, which includes the Software Update Plan and additionally yearly visits to the dental school for system check-ups and repairs.

Simodont’s reliability and robustness benefit from more than a decade of user experience and feedback. If needed, extensive remote diagnostic functionality enables quick troubleshooting and problem solving and ensures that any part replacements or repair can be prepared fast and thoroughly.

Contact us at:

Nissin Dental products Europe
support@nissin-dental.nl
Office: +31 252 462 073

* Details of support plans may differ per region. For more information, please contact your local distributor.

“The Simodont team has been very helpful in supporting the development of our haptic teaching material on the Simodont trainers. Our students gain validated simulated clinical experience far earlier in the course than was previously possible and they love the exercises. The possibilities for exploiting the high haptics for a variety of clinical simulations in the future are very exciting.”

Dr. A Keelings - University of Leeds

“By tracking drill time and net score for repeated manual dexterity exercises, we were able to show evidence that practicing hand skills improves performance. Our first year students were able to practice indirect vision earlier than ever in de curriculum. Neither of these would have been practical without Simodont.”

DDS. T.J. Greany - University of Colorado